Shipping policy

Shipping Policy

At LUXORA STYLE GH, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days after payment confirmation or order verification. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times are:

* Ghana: 1–3 business days
* West Africa: 3–7 business days
* International: 7–15 business days

Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or courier delays.

Shipping Fees

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking information (where available) so you can monitor your delivery.

Delivery

Please ensure that your shipping information is accurate and complete before placing your order.

LUXORA STYLE GH is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Cash on Delivery (COD)

Cash on Delivery is available in selected locations within Ghana.

Our team may contact you to confirm your order before dispatch.

Damaged or Lost Packages

If your order arrives damaged or you believe your package has been lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us:

LUXORA STYLE GH

Email: nougbodelinda1@gmail.com

Phone / WhatsApp: +233 50 913 0521

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (GMT)